Congratulations!
Your journey to low-maintenance, healthy, gorgeous hair that you love starts now!
I understand investing in your hair and trusting a new hairstylist can be hard. I appreciate you considering me to take care of you. I don’t take that lightly.
In this welcome packet, you'll learn a little bit about your experience with me.
If you have any questions, you can reach out to me VIA email at: JENNSANTOSHAIRSTYLIST@GMAIL.COM
The Salon Experience

Frequently Asked Questions
Should my hair be dirty or clean?
All product build up should be out of your hair. Please come with clean, dry hair. If you have to much dirt or product build up, your color might not fully saturate
Should my hair be wet or dry?
Please come to all color appointments with dry hair.
What should I wear to my appointment?
Solid colors photograph best. Please wear a solid black, grey or neutral color if possible.
what type of payment do you take?
I accept all forms of payment: credit and debit card, check, cash, zelle and Venmo.
New Guest Packages
Let's Connect
HB Collective Salon
3181 Balfour Road, Suite H Brentwood, CA 94513
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Email: jennsantoshairstylist@gmail.com
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Website: www.jennsantoshairstylist.com
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Instagram: @jennsantoshairstylist
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Facebook: @jennsantoshairstylist


Get to Know Jenn
My heart knew I was meant to be a hairstylist when I got my first set of highlights in middle school. I was instantly obsessed with all things hair. I've been licensed since 2008 and have loved every minute of it.
I pride myself on staying current in the hair industry ensuring that I bring my clients all the newest trends and fashions. I enjoy continuing my education with coloring, cutting, and business classes to bring nothing but the best experience to my guests.
I truly strive to help my clients acheive their most confident self while providing a top notch and trustworthy salon experience so that you can continue to radiate confidence, joy and feel empowered with your dream hair for weeks to come.
When you leave the salon, you'll be feeling relaxed, confident and beautiful
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When I'm not at the salon, I enjoy my morning coffee, spending time outside camping in our travel trailer, lounging by the pool with a good book and shopping. I love to spend time with my family and friends creating amazing memories.
I can't wait to see you in my chair!
xoxo,
Jenn
Policies
Cancellations
Please give at least 48 hours notice of cancellation so I can provide the chance for another guest to enjoy your appointment time. You will not be charged if you cancel or reschedule at least 48 hours in advance. If you reschedule or cancel in less than 48 hours from your appointment time, you will be charged a $100 late cancellation fee.This $100 late cancellation fee must be paid before another appointment is able to be booked. After the first time, you will be asked to pay a $75 booking fee which will be applied to your scheduled appointment. ​If you have an appointment scheduled and you do not show up to that scheduled appointment without notice, you will be charged $100. ​All fees must be paid before being able to book another appointment.
Running Late?
If you happen to be running late to your scheduled appointment, please notify me as soon as possible. If you are more than 15 minutes late to your appointment, I will do my best to accommodate you. However, out of respect to all of my other guests with scheduled appointments, I cannot guarantee the full service scheduled will be performed and may result in rescheduling.
Service Re-Do's
I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your cut or color, please let me know within 7 days of your visit via email, and I'd be happy to correct the issue with no additional charge.
Retail Product Return
Should you make a retail purchase that you are unsatisfied with, I will exchange your product for another product, or I will add a credit to your account toward your future services. Returns or exchanges may be made for 10 days from your initial purchase.